GET TO KNOW US BEFORE WE GET TO KNOW YOU

SO LASER-INC? 

WHO ARE WE, HOW AND WHERE DID WE COME FROM? HELP US HELP YOU, KNOW US SO WE CAN UNDERSTAND AND KNOW WHAT YOUR NEEDS MAY BE......


Keeping things transparent and knowing who we are…..! Laser-inc was established in 2019, or should we say the name Laser inc was generated in 2018/2019 after we merged a prior business we established in 2017 that started off as a home based personal hobby called “Hydro dip it” prior 2017 that provided all the listed services and more… , We generally started off by outsourcing most of our work but soon faced the reality of many let downs in various industries due to poor or no service at all from the industry leaders in the various service fields we made use of, after some failed attempts in the market space due to industry changes, challenges and market difficulties we dropped a number of provided services to the public and rebranded with new services in the market space as the brand now known as Laser-inc  in 2018/2019.

 

AND THEN AND THEN???


During this period we sourced our own equipment to provide our client base with speedy and professional in-house services on our own machines rather than playing the middle man and making use of a outsourced services or various companies for our clients, with our now own in-house services we are able to provide the most affordable rates we are able to provide without compromising on the quality of work provided to the end user.

Although Laser-inc is a small family owned and operated business, we try our best to provide all our clients with the most affordable rates, on hands workmanship, best turnaround times possible with limited hands at our unique small family owned business that is possible in today’s time we all live in.


DON’T BE UPSET PLEASE…. UNDERSTAND WE DO WANT TO KEEP ALL OUR PEOPLES HAPPY……


90% of our designing and work is done in-house, we only out-source services to provide an all in-one  turnkey solution depending of the client’s needs and requests for the final product, Due to the nature of our business 90% of our business is  custom and uniquely designed services for the client’s needs and requirements,  with that said this does require us at times to pay attention to detail, leads to more time required for communications to understand the needs of our clients leaving it up to us to design/plan a finished working product as per the needs and requirements of our clients,  with this we face new challenges daily depending the task at hand,  this may lead us to put more time in at times than originally planned when taken on the task/project that is  required 1st time around with that this  may lead to slower turnaround times on standardised services,  our lead times are generally  work related and work load dependable, we do provide general lead times on standardised services that is common in the field that we able to calculate times needed for the service required but it all boils down to the current projects on hand and the work load at the time when you may need to make us of our services in the various services we provide, when and where we able to provide a same or next day service it the times allows us to we do push for it or the best turnaround times without having to rush on projects.

 

WHY WHY WHY ?


Proud of what we do and have as a small family owned and operated business having that day or two that we may face a new challenges we are totally dedicated to provide our clients, friends and family with a working solution at the end of the day or 2 or 3 days and willing to go the extra mile for anyone, we will truly be blessed and greatful to provide a service to you.



UNDERSTANDING THE PROCESS

LASER CUTTING / ENGRAVING AND MARKING COST AND PROCESS EXPLAINED

What is needed by Laser-inc for Quotations/Calculation for job Costs?

1.      Design – For us to to provide you with a quotation a digital design file in a 2D / line drawing / CAD / Vector format is needed in “PDF/DXF/SVG/AI” on size, Reason for this is the Cutting/Engraving cost are determined by YOUR  UNIQUE DESIGN and the run time the machine will take to process the design. Our costs are calculated on distance travelled or time the machine would need to process your unique design, we also calculate in factors like what amount of material that is needed to process the required job as well as power and speeds we need to run the machine at to provide you with the best results needed to process your design on the various materials available or required as well the material thickness and grades on the materials suppliers stock.

2.      Design file processing – Once we have a final and on size design file we then need to further process the file in a format using specialized software that enables us to program the design file for the machines to understand what we need the machine to do.

3.      Quote Generation- Step 1 Design and Step 2 Design processing completed, we now have a final design and a programed file on hand to enable the machine to do what is needed, during this step. We are now able to determine the machine run times, distance and how much material we will need to use to complete your unique design. At this point we are able to provide you with a quotation on the required job.

4.      Getting Ready – Once the approval and quotation is accepted by our clients we now need to move to further process of the work flow, at this point we now need to queue and upload the final files to the machines, depending on what is required and Qty needed we need to set up final processes on the machines, material placement, layouts, jigs or templates that might be needed to hold the pre made items in place for cutting, engraving or marking. Generally called setting things up and machine operation by the machine operator.

5.      WHAT SUMS UP THE COST OF THE QUOTATION AND WORK FLOW…

5.1   Design – Designing Costs – Generally a per hour rate per design is charged for the time that is spent by our design team as well as the tools provided to enable the designer to create your unique design with the best and updated software money can buy. The current market rate for a designer to design or draw up a design is standard rate of R350 to R550 per hour rate, Our per hour in-house rate at laser-inc is a LOW rate of only R75 per hour per design once off fee for life, We do not charge for minor changes or improvements to your provided design in the correct file formats that is needed for a quick change or fix , We also don’t charge a design fee for a simple design that might take us under 5 minutes or 10 minutes  to do, BUT We do have a minimum charge rate of R50 per order or job  for the for the time and efforts spent to process the above 5 steps. We are glad to provide you with the final design file if you may require this for near future work that you may need done by other service providers.

5.2   File processing – The LOW rate of R75 per hour per design fee once of for life also includes the programing of the file for the final steps of the process.

5.3   Set up fees – Depending on the layout or job required on the type of media a set-up fee is charged for material placing, machine settings, jigs, sundries, templates, machine operators cost and time. Depending what is needed this is charged at different rates to enable us to complete the job that is required by the client.

5.4   Quotations and Communication – The LOW rate of R75 per hour fee also includes the resources we may need to process the work flow and all the admin involved to provide you with quotations/invoices/artwork sign offs and approvals that you require for the final steps that allows up to start the job process.

6.      General things to keep in mind – as a service provider we generally make use of the best products we source by local or international suppliers, the reason we prefer to supply the product to our client is due to the on-going support from the supplier if or any defects may accrue during the process of cutting, engraving or marking of a product. Many products may seem and look the same but the material grades may differ and the results may not come out as expected by us or the client on a non-tested item or product supplied to us by the client from a unknown source, if for any reason quotes provided to our clients on products may not be within their budget and the client is able to provide the product to us if they may find the product at a price that fits their budget,  we do require a test unit for our reference to enable us to test the product for the best results we able to get, we do make use of general programing on unknown products or unknown product grades to our best ability but doing this at times may result in failed attempts to provide the best results we able to provide the client. PLEASE NOTE supplying your own products that may have a defective result during the work process your require Laser-inc to do without providing  a sample or test unit we will not be held responsible for unknown defects or poor results that may accrue during the required process. Items like Glass when engraving may result in cracks at weak points that the naked eye may not see, we do advise if we are engraving glass that you provide a extra unit or two just in case the laser may cause the glass to crack during the process, we advise if you require glass engravings a decent quality glass and thickness of the glass is provided to us to ensure the laser engraving process has a maximum job pass rate.

 

DIGITAL PRINTING COST AND PROCESS EXPLAINED

What is needed by Laser-inc for Quotations/Calculation for job Costs?

1.      Design – We require a print ready design file in a high resolution format on size for the best results, the formats can be sent to us in a PDF, RAW,SVG or any high resolution PNG or BMP format, The cost for ECO Solvent prints or UV prints are calculated in square meters in full colour prints or a full colour print coverage for the prints at different rates for different inks or machines used for the required  job process and on what media we need to print on and what size of material is needed.

2.      Design file processing - Once we have a final and on size design file we then need to further process the file in a format using specialized software that enables us to program the design file for the machines to understand what we need the machine to do, a RIP software is used to create the print profile of the image, Please note the machine prints in a CMYK format, Due to this colours like raw metals ie Gold, Silver, Titanium etc. colour profile may not match 100% when printing,  in general allow a 10% colour variance for a onscreen approval to the actual final print.

3.      Quote Generation - Step 1 Design and Step 2 Design processing completed, we now have a final design and a programed file on hand to enable the machine to do what is needed, during this step. We are now able to determine the costs on the printing and material to provide you with a quotation.

4.      Getting Ready – Once the approval and quotation is accepted by our clients we now need to move to further process of the work flow, at this point we now need to queue and upload the final files to the machines, depending on what is required and Qty needed we need to set up final processes on the machines by loading the correct printable media that is required by the client generally called setting things up and machine operation by the machine operator.

5.      WHAT SUMS UP THE COST OF THE QUOTATION AND WORK FLOW…

a.      Design – Designing Costs – Generally a per hour rate per design is charged for the time that is spent by our design team as well as the tools provided to enable the designer to create your unique design with the best and updated software money can buy. The current market rate for a designer to design or draw up a design is standard rate of R350 to R550 per hour rate, Our per hour in-house rate at laser-inc is a LOW rate of only R75 per hour per design once off fee for life, We do not charge for minor changes or improvements to your provided design in the correct file formats that is needed for a quick change or fix , We also don’t charge a design fee for a simple design that might take us under 5 minutes or 10 minutes  to do, BUT We do have a minimum charge rate of R50 per order or job  for the for the time and efforts spent to process the above 5 steps. We are glad to provide you with the final design file if you may require this for near future work that you may need done by other service providers.

b.      File processing – The LOW rate of R75 per hour per design fee once of for life also includes the programing of the file for the final steps of the process.

c.      Set up fees – Depending on the layout or job required on the type of media a set-up fee is charged for material placing, machine settings, jigs, sundries, templates, machine operators cost and time. Depending what is needed this is charged at different rates to enable us to complete the job that is required by the client.

d.      Quotations and Communication – The LOW rate of R75 per hour fee also includes the resources we may need to process the work flow and all the admin involved to provide you with quotations/invoices/artwork sign offs and approvals that you require for the final steps that allows up to start the job process.

6.      General things to keep in mind – as a service provider we generally make use of the best products we source by local or international suppliers, the reason we prefer to supply the product to our client is due to the on-going support from the supplier if or any defects may accrue during the printing process.

 

ABOUT LASER-INC, OUR SERVICES PROVIDED, WORKMANSHIP AND TURN AROUND TIMES

LARGE FORMAT AND SUBSTRATE PRINTING:

Large format printing is the digital printing of large images on a roll of material so as to create bright eye-catching advertisements or branding products.

PRINTING DONE ON BANNERS, VINYL AND SIGNAGE.

Substrate is the base material that the image will be printed on such a plastic film, glass, paper, canvas or other textile products.

PRINTING DONE DIRECT ON METALS, PLASTIC, WOOD, GLASS AND TILES.

VINYL CUTTING AND BRANDING OF ALL SORTS DONE BY LASER-INC

LASER ENGRAVING ON VARIOUS MATERIALS:

WOOD, PLASTIC, PERSPEX, ACRYLIC, LEATHER, RUBBER, CORK

STAINLESS STEEL, MILD STEEL, COPPER, BRASS, ALUMINIUM, GOLD

STONE, TILES, CERAMICS, GLASS, GRANITE.

BRANDING AND PRINTING ON VARIOUS MATERIALS:

CO-OPERATE GIFTING, PROMOTIONAL ITEMS AND PRODUCTS, CLOTHING, VINYL STICKERS, SIGNAGE, DECOR, BANNERS, FLAGS, GAZEBO’S, FLYERS, POSTERS, BUSINESS CARDS, KEY RINGS, TROPHIES, PLAQUES, JEWELLERY, LEATHER MENU’S &  GEUESTBOOKS, DIARIES AND MANY MORE

LASER CUTTING ON VARIOUS MATERIALS:

NON METALS – WOOD, PLASTIC, PERSPEX, ACRYLIC, LEATHER, CORK, RUBBER